Check Connection Speed

The TrueLab™ System Checker will now attempt to determine whether your computer is capable of connecting to the TrueLab™ environment.

To verify your connection to the TrueLab™ environment, complete the following steps:

  1. Reply "Yes" or "Accept" if prompted to accept the Hatsize Security Certificate.
    The System Checker will try to connect from your computer through your firewall or proxy to the TrueLab™ environment.
  2. If you receive a status of Success, your system is configured correctly to connect to the TrueLab™ environment.
    If you receive a status of Failed, please go to the FAQ and review the Technical Support information provided there. If you still receive a status of Failed, review the TrueLab System Checker Troubleshooting.
  3. Use the Performance Matrix to determine your probable response time based on past user experience given your "Average Latency"
  4. Please use your browser "back" button to return to the lab launch page
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